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| EncounterPRO is a Workflow Management System EncounterPRO goes far beyond a workflow system; it is a powerful state-of-the-art workflow management system which means that it gives physicians themselves the tools to configure their own workflow patterns. The vast majority of CPR/EMRs do not--and never will--have this capability. White Paper on EMR Workflow Management Systems EncounterPRO is a Workflow Automation System Workflow automation is a software technology that automates business processes. It includes an array of essential features which go far beyond the simple routing of documents and depends on two critical factors: (1) automating manual process steps and (2) distributing information to the workgroup, in this case, to the physicians and their staffs. EncounterPRO Minimally Reengineers Office Processes Reengineering is the act of analyzing the business processes of a company or practice and changing those processes with the goal of improvement. Workflow is often used synonymously with reengineering, but they are not the same thing. Business organizations can automate business processes using workflow software without reengineering them. Conversely, businesses can reengineer business processes without any workflow automation. EncounterPRO's workflow system closely follows (and enhances) the processes already in place in the physician's office. EncounterPRO Tracks Patients EncounterPRO tracks patients from check-in to check-out. In addition, patient information flows from screen to screen in an accumulative and value-added process. Members of the workgroup add value by adding more patient information or by making judgments based on the information provided to them by EncoounterPRO Consistent with workflow automation, every practice served by JMJ has 100 percent physician acceptance and use. These practices have shown that workflow automation produces satisfied physicians, better patient service, and lower operating costs in physicians' offices. |
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